233 Reviews
4.8
Make an appointment

Our Reviews

User Review Image

Santa Margarita Ford is EXCEPTIONAL all the way around. Duane Litz (Service Advisor) goes above and beyond for the customer. Always greeted by employees with a friendly smile. A clean facility with upbeat employees and honest service. It is nice to do ... Read More

User Review Image

Service writer Rodger has always helped me with service on my Taurus and Mustang. This time it was a battery problem and a brake light. Taken care of in about an hour.

User Review Image

I am receiving great service on my new C-Max. Always on time.

User Review Image

Purchased a used F150 with what was sold as extended warranty Extended warranty was after market and dosn't cover crap. First hot day not even 60 days after purchase I Sunroof breaks and the cost of repair $2000 Went in looking to lease a new car and was... Read More

User Review Image

Made an 7am appointment to have my oil changed and arrived e 15 minutes early. I was the first customer of the day my car was not brought into the service bay till 7:30. It took over an 1 1/2 hours to get the oil change done. Never again !

User Review Image

I entered the service drive and waited in my car and then stood by my car and there was no response from the staff. I finally went into the desk area where four staff were waiting. I later was told by the service writer Dustyn that "we do not greet our cus... Read More