109 Reviews
4.5
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Our Reviews

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I brought my car for the Schedule A service. I was concerned about being without a car for over 2 hours. The service advisor Narciso Orellano said he would try to get my car out in 1 -1.5 hours. They delivered. I enjoyed receiving my car clean inside and ou... Read More

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Made an appointment for 10am on Monday to get the rear door lock fixed. Our designated service advisor stated that the car would be done by 5pm the same day. I called at 3:30 after not hearing from anyone. He informed me that the part was not in stock an... Read More

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I made an appointment for the service dept to check out my brake wear, as the sensor had popped. I did some web research to see the going rate for brake repairs and the service provided by MBZLB was right on point. No unexpected add-ons and great service ... Read More

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I do most of the maintenance on my own Mercedes. When it is over my head, say when I need a new windshield, or I need a new set of tires, I go to Mercedes-Benz of Long Beach. Their customer service is outstanding. They have provided me a loaner Mercedes wh... Read More

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I have owned two Mercedes and have routinely brought each here to Mercedes Benz of Long Beach. My service advisor is prompt, responsive, helpful, and truthful.

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I was very pleased with my visit to Mercedes of Long Beach. The wait time to check in my car was a bit long but aside from that I felt very taken care of. They are honest, patient and thorough, and because of that they will keep my business for a long time.