Shelly BMW
| Phone Number: | 800-696-3926 |
| Fax Number: | 714-249-2188 |
| Email: | |
| Hours: | New Car Sales - 800-696-3926 Pre-Owned Sales - 888-247-3890 Mon-Fri: 9:00AM - 9:00PM Sat: 9:00AM - 9:00PM Sun: 10:00AM - 8:00PM Schedule Service - 800-577-6067 Service Department - 888-270-6271 Mon-Fri: 7:00AM - 7:00PM Sat: 8:00AM - 5:00PM Sun: |
| Specialties: | Auto Body, Auto Repair, Car Dealer, Glass, Mufflers and Exhaust, Tires and Wheels, Transmission |
| Website: | http://www.shellybmw.com |
| Address: |
6750 Auto Center Drive Buena Park, CA 90621 |
Photos
Our Reviews
Joey reviewed on 10/17/12
Overall Score 4.0
Fair Price: 2
Quality of Work: 5
Customer Service: 5
Linda reviewed on 10/17/12
Overall Score 4.7
Fair Price: 4
Quality of Work: 5
Customer Service: 5
They gave me an estimate. They provided me with options. They called to verify the progress, the work being done and the price. They were prompt in keeping me updated as to the completion time of the job.
Cassandra reviewed on 10/15/12
Overall Score 5.0
Fair Price: 5
Quality of Work: 5
Customer Service: 5
Service was outstanding! I was very happy with the attentiveness and the courteous professionalism I received. I was very glad that my car was done in an hour and a half, so the ones who serviced my car should also be thanked. I was very pleased by ... Read More
mikyung reviewed on 10/13/12
Overall Score 5.0
Fair Price: 5
Quality of Work: 5
Customer Service: 5
very very very good service!!!
Deo reviewed on 10/13/12
Overall Score 3.7
Fair Price: 5
Quality of Work: 3
Customer Service: 3
my car was under warranty so i did not have to pay for any service (one of the incentives of owning a bmw). quality of work i gave 4 wrenches (i am still going to observe the vehicle as i just got it). customer service took a little longer to respond to my ... Read More
Response from: Steve (Shop Contact) on 12/18/12
Hi Deo, Thank you for taking time to respond and review your Service Experience. We appreciate your honest feedback and will use it to continue to improve our Customer Service in the future.
Craig reviewed on 10/12/12
Overall Score 4.7
Fair Price: 4
Quality of Work: 5
Customer Service: 5
Always polite and professional. Quality work.
Great employers, very helpful and always eager to make this easier on the customer.