Our Reviews
Alex reviewed on 05/06/13
Overall Score 5.0
Fair Price: 5
Quality of Work: 5
Customer Service: 5
Zigmond reviewed on 05/06/13
Overall Score 3.7
Fair Price: 1
Quality of Work: 5
Customer Service: 5
Service have improved. Eli is a very good service advisor.
monique reviewed on 05/04/13
Overall Score 5.0
Fair Price: 5
Quality of Work: 5
Customer Service: 5
I have been coming to Shelly for 8 years. I tried McKenna, but the customer service is less than desirable, and I felt like one of a crowd, they could hardly remember why I was there. Customer service is THE BEST. They are always courteous, and helpful... Read More
ss reviewed on 05/04/13
Overall Score 4.7
Fair Price: 4
Quality of Work: 5
Customer Service: 5
Service was performed faster than I expected although it was a routine service we even got our car cleaned and vacuumed.
Jason reviewed on 05/03/13
Overall Score 5.0
Fair Price: 5
Quality of Work: 5
Customer Service: 5
Good services and answer all the questions. Also follow up the customer needs.
Helen reviewed on 04/30/13
Overall Score 4.0
Fair Price: 4
Quality of Work: 5
Customer Service: 3
They did very good job, service is satisfied the client. 2 months ago, due to my car having water dripping, But I can NOT make an appointment for it. It is not easy to have an appt with the busy auto repair shop as Shelly BMW.
I like Shelly - a bit out of my way, which is sad, but generally good. Had one SA a while back who didn't thrill me, but as mentioned, Eli is great. Their waiting area is well stocked. Bring some work to do if you plan on waiting and you could make yourself... Read More