Our Reviews
lacey_albin@yahoo.com reviewed on 04/27/12
Overall Score 4.7
Fair Price: 4
Quality of Work: 5
Customer Service: 5
curlygirl1973@gmail.com reviewed on 04/26/12
Overall Score 4.7
Fair Price: 4
Quality of Work: 5
Customer Service: 5
I've been taking my car to Santa Margarita Ford for over 10 years, and have always found them to have great customer service, and market standard pricing. I've never had a problem with their work, and find the service department to be friendly and helpful!
drambo@me.com reviewed on 04/23/12
Overall Score 4.3
Fair Price: 3
Quality of Work: 5
Customer Service: 5
Friendly service. Kevin was well informed and helpfuln with showing how options worked.
Srg542@yahoo.com reviewed on 04/21/12
Overall Score 4.3
Fair Price: 3
Quality of Work: 5
Customer Service: 5
Going beyond routine maintenance their prices get very high, however the work is well done and customer service has always been excellent. I would gladly continue to do business here.
Michael reviewed on 04/15/12
Overall Score 4.7
Fair Price: 4
Quality of Work: 5
Customer Service: 5
I have been going to Santa Margarita Ford in the past 8 years and ever since their customer service and service adviser have been very helpful. Their quality of service is of a World Class Quality. I would strongly recommend them anytime.
emily-mitchell@cox.net reviewed on 04/09/12
Overall Score 4.3
Fair Price: 4
Quality of Work: 4
Customer Service: 5
Hector Ortiz in the After Market Sales Department was great! he was fery enthusiastic and got me a great deal on my floor mats for my new Edge! Thank you Hector! and I will be back for the trunk mat.
Matt S. in the service department was extremely helpful. He discussed maintenance needed for my Escape and helped me prioritize the work to be done. He explained different products and components and their functions clearly. He is an asset to the customer s... Read More